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After tonight’s updates, many FarmVille players are reporting that some of their beloved animals have gone missing!
Losing special items is never fun especially when you have paid farm cash for them. However, please remember that Zynga will replace farm cash items that are lost due to in-game technical glitches or errors. (See FarmVille Restoration Policy below)
If you have lost any of your animals due to technical glitches be sure to file your reports to Zynga’s Customer Support.
Zynga Customer Support
Here is an excerpt from Zynga’s FarmVille Restoration Policy:
“FarmVille Item Restoration Policy
Items Purchased with Farm Cash:
If an item purchased with Farm Cash is lost due to an in-game bug or issue, we will restore the item itself whenever possible. If for some reason we are unable to restore the item itself, then we will restore the equivalent amount of Farm Cash that was lost to your account.
Items Purchased with Farm Coins (that have been bought directly from Zynga):If an item bought with Farm coins is lost due to an in-game bug or issue (provided the coins used to buy the item(s) were purchased directly from Zynga) we will restore the coins to your account, up to a maximum of the amount you have purchased from Zynga.
If a Limited Edition item that was purchased for coins is lost (provided the coins used to buy the item(s) were purchased directly from Zynga), we will restore the item itself whenever possible. If for some reason it is not possible to restore the item, we will credit you with coins in accordance with our restoration policy.”
Return ALL animals and building materials whether they were gifted or bought. !!! It's YOUR (FARMVILLE) fault they are gone. !!!!
ReplyDeleteif we have animals that are lost, it shouldnt make any difference if we used fv cash or coins we earned, We need our animals back fully restored to our farms!
ReplyDeleteI bought fews days ago 2 " breton horses " IN FV , and with the Bugs I lost them !!
ReplyDeleteWhat could do for repay my 22 Fv x 2 times = 44 Fv !!
may be abble to write to zinga paiement in US ?
Please let me know about the trouble !! because I'm very wrong !!
Thanks to answer me quickly
My address mail = sandrine.malfregeot14@orange.fr
my name = sandrine.malfregeot
I miss 9 Light Blue Ponys!!!!
ReplyDeleteAnd I want them back!!!!
That make me and other gamers feel cheated!!!
The way of the game is, to have items, how ever the way we became them. Whe FV don't give them back, we lose the trust in it. I don't think, that I play anymore this game!!!
pls return 30 groovy com and 3 silver pony...pls take action now!!!
ReplyDeleteZYNGA I dont need your gas I have almost 2000 full tanks or the stupid bike, the arborists I have under 20 trees that need picked I also dont need those damn farmhands now that you have stolen all my animals. Not a happy farmer at all...
ReplyDeleteWhat you stole thus far is :
13 bsf - 1 black stallion & 56 ( scots, cornish & rhode ) chickens.
I want my animals back, whether they were gifted or not! I lost almost all of my chickens and a mustang foal! I want my animals back
ReplyDeleteI lost 2 Black stallion foal and one black stallion, please i want them back!!
ReplyDeletei want my windmill and my horses back zynga u stole them now give them back its all your fault there gone wether there bought or gifted shouldnt matter...
ReplyDeleteI want My halfinger horses back and my tuscon cows 3 of each are still missing its nice of you to refill my stables and cow barns but its not what I lost!!!!!!!!!!!!
ReplyDeletemissing cows from expanded dairy barns missing chickens from coop
ReplyDeleteI lost my tuscan pool, and i email FV, almost a month ago, did what Xavier C., told me to do but nothing hanpend,i have pics on my album to prove that i had one, what will you do for me? i want it back!!
ReplyDeleteAlmost a month ago, i lost my tuscan pool, i sent a email to FV, and did what they want me to do, nothing hanpend, i want my pool back, i have pics to prove that i had one, what will y going to do for me?
ReplyDeleteZynga, the care pkg you sent (arborists, farmhands, gas, bike) was nothing compared to what I lost. And I didn't even get ALL that GAS that ALL my neighbors got - thousands of gallons !!! So far I have lost 2 Light Blue Ponys, several black stallion foals, a black stallion, a Pinto (I had 2), A Percheron (again I had 2), all the top chickens (Scots, Cornish, Rhode Island), Tuscan Pool that I had in Storage, I purchased 5 of the New Mystery Boxes last night, I won the Wolf, Chipmunk, Camp Site & 2 Cabins, now the Camp Site and 1 of the Cabins is GONE !!! I WANT TO GET REIMBURSED !!! That $50 FV CASH would be nice that you are giving some of the people. I spend a lot of that and that's my hard earned cash that buys that FV Cash !!!
ReplyDeletei lost my only clydesdale on 06/29/10 when i placed her in the stable & i also lost 2 gray horses & 1 brown horse :( ... I want my clydesdale horse without having to repurchase another one!!!!
ReplyDeleteI lost a cream draught foal and most of the items from my Stable, nursery barn expansion and Japanese barn buildings. Whether I purchased any of these items is besides the point; It is demoralizing to lose something you worked hard for and will effect my enjoyment of the game. If noting is done to make it up to me, I will consider not playing the game anymore and just removing the Farmville application altogether.
ReplyDeletety zynga...i got all groovy cow in my dairy barn but 3 silver pony in my horse stallion still lost...pls i want back my silver pony...pls send back zynga!!!
ReplyDeleteIlost all my nails n wooden boards which were gifted by my friends this is very unfair we r loosing interest in the game pl restore them n also we need more space to expand our farm
ReplyDeleteyour game state is out of sync with the server.please refresh the page to continue.HEY ZYNGA PLEASE TAKE ACTION RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!
ReplyDelete